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Slični postovi

At OTA Sync, mi radimo više od isporuke softvera - mi isporučujemo uspjeh kupacaVolimo razgovarati s našim klijentima kako bismo čuli kako koriste naše platforma za upravljanje imovinom pojednostaviti svakodnevno Operacije, poboljšaju zadovoljstvo gostiju i efikasno prošire svoje poslovanje.











Jedan od studije slučaja volimo istaknuti da je <a href="https://portopalace.me/">Porto Palace</a> hotel. Ovaj objekat nije samo prekrasan i uspješan, već i istinski cijenimo uspjeh koji smo zajedno postigli.&nbsp;



Zaronimo u njihovu priču o uspjehu!



<h2 class="wp-block-heading" id="h-meet-the-property-porto-palace-hotel">Upoznajte objekat: Hotel Porto Palace</h2>



 Jedan od naših omiljenih priče kupaca dolazi od Hotel Porto Palace, premium nekretnina uz Tivatski zaljev, u blizini luksuznog centra Crne Gore—Porto Montenegra.



 S lokacijom koja privlači putnike tokom cijele godine, Porto Palaceu je trebalo više od šarma - trebao im je robustan&nbsp;sistem upravljanja imovinom što bi moglo smanjiti trenje u njihovim svakodnevnim radnim procesima i pomoći im da ispune zadatke izuzetan usluga gostima.



 „Ovaj sistem je jednostavan za implementaciju. Mnogi članovi našeg tima su ranije koristili Operu, ali...“ OTA Sync je mnogo jednostavniji za korištenje i pruža nam više funkcija. Sistem za rezervacije je čak povezan s Googleom, što je super korisno.” - Gordana Šundić, Voditelj recepcije



<figure class="wp-block-image size-large has-custom-border"><img loading="lazy" decoding="async" width="1024" height="682" src="https://api.otasync.me/wp-content/uploads/2025/05/549393716-1024x682.jpg" alt="studija slučaja porto palace montenegro pms hospitality" class="wp-image-17366" style="border-radius:21px" srcset="https://api.otasync.me/wp-content/uploads/2025/05/549393716-1024x682.jpg 1024w, https://api.otasync.me/wp-content/uploads/2025/05/549393716-300x200.jpg 300w, https://api.otasync.me/wp-content/uploads/2025/05/549393716-768x512.jpg 768w, https://api.otasync.me/wp-content/uploads/2025/05/549393716.jpg 1280w" sizes="auto, (max-width: 1024px) 100vw, 1024px"></figure>



<h2 class="wp-block-heading" id="h-core-goals-and-how-we-helped-streamline-their-workflow">Osnovni ciljevi i kako smo im pomogli da pojednostave svoj radni tok</h2>



Evo šta je tim Porto Palacea naumio da postigne – i kako OTA Sync pomoglo im je da ostvare svaki cilj:







1. Automatizirajte ključne zadatke



Trebali su eliminisati ručni rad i smanjenje rizika od ljudske greške. Sa OTA Sync's softver za upravljanje imovinom, zadaci poput<a href="https://bs.otasync.me/ota-payments/"> obrada plaćanja</a>, a sinhronizacije kalendara sada se izvršavaju automatski. 







2. Centralizacija i standardizacija operacija



Porto Palace je želio izbjeći neefikasnost prebacivanja između alata. Sada mogu upravljaju svojim nekretninama, OTA popisi, računovodstvo, i komunikacije na jednom mjestu.







3. Osigurajte besprijekornu integraciju



Hotelu je bio potreban sveobuhvatni softver za upravljanje nekretninama koji se sinhronizuje sa <a href="https://www.booking.com/index.sr.html?label=gen173nr-1BCAEoggI46AdIM1gEaMEBiAEBmAEkuAEHyAEM2AEB6AEBiAIBqAIDuAK9-bvBBsACAdICJGEzMDI1MWViLTkyNWMtNGExYS05MzkxLTgwYzQ1OGRlNmZjYtgCBeACAQ&amp;sid=0058c2f874682f83960b28199db77cb0&amp;keep_landing=1&amp;sb_price_type=total&amp;">Booking.com</a>, <a href="https://www.expedia.com/">Expedia</a>, <a href="https://www.airbnb.com/">Airbnb</a>, I <a href="https://www.google.com/webhp?hl=en&amp;sa=X&amp;sqi=2&amp;ved=0ahUKEwjC59aUlrKNAxW7LRAIHUajIUQQPAgI">Google</a>.







Ovo je moguće zahvaljujući ugrađenom <a href="https://bs.otasync.me/channel-manager/">Menadžer kanala</a>, koja se brine o upravljanju nekretninama na svim platformama za rezervacije. OTA Syncdvosmjerno integracija osigurava tačnost u realnom vremenu i poboljšava Prihoda potencijal.



„Softver nam je mnogo pomogao time što je kreiranje rezervacija učinilo mnogo lakšim i bržim“



- Teodora Drobnjak, Recepcioner/ka







<h2 class="wp-block-heading" id="h-hospitality-meets-smart-technology">Gostoprimstvo susreće pametnu tehnologiju</h2>



Kao traženi smještaj u dinamičnom turističkom području, Porto Palace je trebao automatizovati koliko god je to moguće. Od prijave na recepciji do naplate, podaci o gostima i ažuriranja dostupnosti, sve sada funkcionira glatko na jednom integriranom platforma.







Njihov tim je izvijestio:



<ul class="wp-block-list">
<li>Pun onboarding i proces obuke za manje od 3 dana</li>



<li>Besplatna podrška dostupna tokom cijele godine 24/7</li>



<li>Intuitivni raspored softvera kreiran kako bi pomogao osoblju da se fokusira na kupac&nbsp;usluga</li>



<li>Svi podaci su dostupni u nekoliko klikova, tako da novi zaposlenici može se vrlo brzo obučiti </li>
</ul>



„Implementacija i obuka trajali su samo nekoliko dana jer je softver toliko intuitivan. Naravno, imali smo obuku uživo kako bi naše kolege mogle postavljati pitanja i izražavati nedoumice u stvarnom vremenu.“ - Gordane Šundić, Voditelj recepcije



<figure class="wp-block-image size-large has-custom-border"><img loading="lazy" decoding="async" width="1024" height="682" src="https://api.otasync.me/wp-content/uploads/2025/05/549853566-1024x682.jpg" alt="Priča o uspjehu klijenta Sistem upravljanja nekretninama Porto Palace" class="wp-image-17367" style="border-radius:21px" srcset="https://api.otasync.me/wp-content/uploads/2025/05/549853566-1024x682.jpg 1024w, https://api.otasync.me/wp-content/uploads/2025/05/549853566-300x200.jpg 300w, https://api.otasync.me/wp-content/uploads/2025/05/549853566-768x512.jpg 768w, https://api.otasync.me/wp-content/uploads/2025/05/549853566.jpg 1280w" sizes="auto, (max-width: 1024px) 100vw, 1024px"></figure>



<h2 class="wp-block-heading" id="h-how-the-property-management-system-pms-helped-streamline-their-day-to-day">Kako je sistem upravljanja nekretninama (pms) pomogao u pojednostavljenju njihove svakodnevne rutine</h2>







Cilj: Automatizirati ključne zadatke i centralizirati i standardizirati operacije







Porto Palaceu je bio potreban način da ubrza procese na recepciji, smanji ručni rad i eliminiše greške pri rezervacijama, posebno tokom prometne turističke sezone. Cilj je bio stvoriti glatkiji i efikasniji tijek rada u svim odjeljenjima, a istovremeno poboljšati iskustvo gostiju.



<h2 class="wp-block-heading" id="h-how-the-pms-works-for-them">Kako pms funkcioniše za njih</h2>



Rezultati: sa OTA Sync's&nbsp;<a href="https://bs.otasync.me/hotel-management-solution/">Sistem upravljanja imovinom</a>Porto Palace sada upravlja rezervacijama, cijenama, dostupnošću, pa čak i računovodstvom - sve s jednog mjesta. Sistem se automatski sinhronizuje s online turističkim agencijama (OTA) i njihovom web stranicom, osiguravajući tačne podatke i manje grešaka.







pms također podržava hotelske <a href="https://bs.otasync.me/booking-engine/">sistem za direktne rezervacije</a>, koji je integriran s Googleom. Ovo im pomaže da povećaju vidljivost i dobiju više rezervacija direktno - bez plaćanja OTA provizija.







„Automatizacija zadataka nam je omogućila da posvetimo više vremena gostima i da im stvorimo personalizirano iskustvo. Učinkovitost softvera nam je to omogućila.“



&nbsp;- Gordane Šundić, Voditelj recepcije 



<figure class="wp-block-image size-large has-custom-border"><img loading="lazy" decoding="async" width="1024" height="712" src="https://api.otasync.me/wp-content/uploads/2025/05/553111377-1024x712.jpg" alt="Studija slučaja hotela Porto Palace za sistem upravljanja nekretninama" class="wp-image-17368" style="border-radius:21px" srcset="https://api.otasync.me/wp-content/uploads/2025/05/553111377-1024x712.jpg 1024w, https://api.otasync.me/wp-content/uploads/2025/05/553111377-300x209.jpg 300w, https://api.otasync.me/wp-content/uploads/2025/05/553111377-768x534.jpg 768w, https://api.otasync.me/wp-content/uploads/2025/05/553111377.jpg 1280w" sizes="auto, (max-width: 1024px) 100vw, 1024px"></figure>



<h2 class="wp-block-heading" id="h-real-results-that-matter">Pravi rezultati koji su važni</h2>



Od implementacije OTA SyncPorto Palace je ostvario mjerljive dobitke na svim poljima:



✅ Prijave za 1 minutu



✅ Centralizirani podaci o gostima i rezervacijama



✅ Brža timska obuka i smanjeni promet



✅ Pristup 24/7 putem mobilni uređaji



✅ Automatsko izvještavanje i uvidi&nbsp; 



<h2 class="wp-block-heading" id="h-why-they-chose-ota-sync-over-other-property-management-services">Zašto su izabrali OTA Sync Preko ostalih usluga upravljanja nekretninama</h2>



Porto Palace je procijenio više sistemi upravljanja imovinom i na kraju izabrao OTA Sync za njegov saldo visoka kvaliteta karakteristike i jednostavnost upotrebe.



The&nbsp;upravljanje&nbsp;Osobama iza imanja bilo je potrebno nešto dovoljno fleksibilno za svakodnevnu upotrebu, a opet dovoljno snažno da raste s njima.



<h2 class="wp-block-heading">Vrhunsko rješenje za napredne timove u ugostiteljstvu</h2>



OTA Syncfleksibilan je, Skalabilno sistem je izgrađen da osnažiti imovinu menadžeri - bez obzira da li upravljate iznajmljivanje jedinica, hotelski lanac ili jedan butik hotel. 



OTA Sync je softversko rješenje sve u jednom zasnovano na oblaku za upravljanje hotelima i apartmanima. Zbog tehnologije zasnovane na oblaku, troškovi su drastično smanjeni, svakodnevni zadaci su automatizovani, a ukupna efikasnost i prihodi su povećani.



OTA Sync softver je pogodan za srednje i male hotele, butik hotele, hostele, pansione i apartmane. Kompanija ima preko 2.000 zadovoljnih korisnika u 17 zemalja širom svijeta.



Postoje četiri kompletna rješenja za upravljanje hotelima i apartmanima:



<ul class="wp-block-list">
<li><a href="https://bs.otasync.me/hotel-management-solution/">Sistem upravljanja imovinom</a>&nbsp;&amp; Mobilna aplikacija</li>



<li><a href="https://bs.otasync.me/booking-engine/">Rezervacioni sistem</a></li>



<li><a href="https://bs.otasync.me/chanel-manager/">Menadžer kanala</a></li>



<li><a href="https://bs.otasync.me/guestapp/">Aplikacija za goste</a></li>
</ul>



<h2 class="wp-block-heading">Pogledajte cijelu priču o uspjehu kupaca</h2>



Gledajte video da čujete direktno od tima Porto Palacea i vidite kako OTA Sync pomoglo im je da isporuče vrhunska usluga, smanjiti troškove i Skala bez kompromisa.



<figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
<iframe loading="lazy" title="How Porto Palace Simplified Hotel Operations with OTA Sync" width="640" height="360" src="https://www.youtube.com/embed/sfvMCxaQb2U?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen=""></iframe>
</div></figure>



<h2 class="wp-block-heading">Pojednostavite, optimizirajte i postignite uspjeh</h2>



Spreman unify vaše alate i podignete svoje ugostiteljske operacije na viši nivo?



Pridružite se stotinama Menadžeri, vlasnici, I stručnjaci za nekretnine korišćenje OTA Sync voziti efikasnost, automatizirati zadatke i ponuditi izuzetan usluga gostima - sve iz jednog centralnog čvorišta.



???? pokušati <a href="https://bs.otasync.me/">OTA Sync</a> danas besplatno.

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https://www.youtube.com/watch?v=sfvMCxaQb2U

Property management customer success stories & case studies. Read how property managers streamline hotel operations.

Property Management Customer Success Story & Case Study- OTA Sync

At OTA Sync, we do more than deliver software—we deliver customer success. We love checking in with our clients to hear how they’re using our property management platform to streamline daily operations, improve guest satisfaction, and scale their businesses efficiently.            One of the case studies we like to highlight is the Porto Palace hotel. Not only is this property stunning and thriving, but we also truly value the success we’ve achieved together.&nbsp;    Let's dive into their success story!    Meet the Property: Porto Palace Hotel    One of our favorite customer stories comes from Porto Palace Hotel, a premium property along Tivat Bay, near Montenegro’s luxury hub—Porto Montenegro.    With a location that attracts travelers year-round, Porto Palace needed more than charm—they needed a robust&nbsp;property management system that could reduce friction in their daily workflows and help them deliver exceptional guest service.    “This system is easy to implement. A lot of our team used Opera before, but OTA Sync is way more user-friendly and gives us more features. The booking engine is even connected with Google, which is super useful.”— Gordana Šundić, Front Desk Manager        Core Goals and How We Helped Streamline Their Workflow    Here’s what the Porto Palace team set out to achieve—and how OTA Sync helped them hit every target:        1.&nbsp; Automate Key Tasks    They needed to eliminate manual work and reduce the risk of human error. With OTA Sync’s property management software, tasks like payment processing, and calendar syncs now run automatically.         2. Centralize and Standardize Operations    Porto Palace wanted to avoid the inefficiency of switching between tools. Now they can manage their properties, OTA listings, accounting, and communications in one place.        3. Ensure Seamless Integration    The hotel needed an all-in-one property management software that syncs with Booking.com, Expedia, Airbnb, and Google.        This is possible thanks to the built-in Channel Manager, which takes care of managing the property across all booking platforms. OTA Sync’s two-way integration ensures real-time accuracy and boosts revenue potential.    "The software has helped us a lot by making creating reservations much easier and faster"    — Teodora Drobnjak, Receptionist        Hospitality Meets Smart Technology    As a high-demand accommodation&nbsp;in a fast-paced tourist area, Porto Palace needed to automate as much as possible. From front desk check-ins to billing, guest data, and availability updates, everything now runs smoothly on one integrated platform.        Their team reported:     A full onboarding and training process in under 3 days    Year-round free support that is available 24/7    An intuitive software layout created to help staff focus on customer&nbsp;service    All data is available in a few clicks, so new employees can be trained very quickly     “Implementation and training lasted only a few days since the software is so intuitive. Of course, we had in-person training so our colleagues could ask questions and raise concerns in real time. ”— Gordana Šundić, Front Desk Manager        How the Property Management System (pms) Helped Streamline Their Day-to-Day        Target: Automate Key Tasks and&nbsp;Centralize and Standardize Operations        Porto Palace needed a way to speed up front desk processes, reduce manual work, and eliminate booking errors—especially during the busy tourist season. The goal was to create a smoother, more efficient workflow across departments while improving the guest journey.    How the pms Works for Them    Results: With OTA Sync’s&nbsp;Property Management System, Porto Palace now manages reservations, pricing, availability, and even accounting—all from one place. The system automatically syncs with OTAs and their website, ensuring accurate data and fewer mistakes.        The pms also supports the hotel’s direct booking engine, which is integrated with Google. This helps them increase visibility and get more bookings directly—without paying OTA commissions.        "The automation of tasks has allowed us to dedicate more time to guests and to create a personalized experience for them. The effectiveness of software is what allowed us to do this."     — Gordana Šundić, Front Desk Manager        Real Results That Matter    Since implementing OTA Sync, Porto Palace has seen measurable gains across the board:    ✅ 1-minute check-ins    ✅ Centralized guest and booking data    ✅ Faster team training and reduced turnover    ✅ 24/7 access via mobile devices    ✅ Automated reporting and insights&nbsp;    Why They Chose OTA Sync Over Other Property Management Services    Porto Palace evaluated multiple property management systems and ultimately chose OTA Sync for its balance of high-quality features and ease of use.    The&nbsp;management&nbsp;behind the property needed something flexible enough for daily use, yet powerful enough to grow with them.    A Premier Solution for Forward-Thinking Hospitality Teams    OTA Sync’s flexible, scalable system is built to empower property managers—whether you're managing a rental unit, hotel chain, or a single boutique hotel.     OTA Sync is an all-in-one cloud-based software solution for managing hotels and apartments. Because of cloud-based technology, costs are drastically reduced, daily tasks are automated, and the overall efficiency and revenues of the property are increased.    OTA Sync software is suitable for medium and small hotels, boutique hotels, hostels, guesthouses, and apartments. The company has over 2.000 satisfied users in 17 countries around the world.    There are four complete solutions for managing hotels and apartments:     Property Management System&nbsp;&amp; Mobile App    Booking Engine    Channel Manager    Guest experience app     Watch the Full Customer Success Story    Watch the video to hear directly from the team at Porto Palace and see how OTA Sync helped them deliver superior service, reduce costs, and scale without compromise.     https://www.youtube.com/watch?vsfvMCxaQb2U     Simplify, Streamline, and Succeed    Ready to unify your tools and take your hospitality operations to the next level?    Join hundreds of managers, owners, and property professionals using OTA Sync to drive efficiency, automate tasks, and offer exceptional guest service—all from one central hub.    👉 Try OTA Sync for free today.

Kako je hotel Porto Palace pojednostavio poslovanje i poboljšao iskustvo gostiju uz... OTA Sync

OTA Sync

Kako je hotel Porto Palace pojednostavio poslovanje i poboljšao iskustvo gostiju uz... OTA Sync

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